How to find a reliable moving company

 Moving is a very stressful and costly experience, and if you don’t take precautions it can quickly become a nightmare. How do you find a moving company that you can trust with all your belongings, and still feel safe in your decision? While we generally recommend moving yourself if possible, or using a you-pack/we-drive service, we know that sometimes circumstances don’t allow for this. If that’s the situation you find yourself in, here is some helpful advice to get you on the right track to find a reputable moving company.

Your first step is to look on the internet, or pick up your phone book, or call your local real estate agents and find a number of moving companies that have offices in your area. Try to find companies that have been in the business for at the very least ten years, and do not hire a moving broker.

Find out up front if the company will be doing the move themselves, or if they will be sub-contracting the job to another company. If they are not moving you then find another company.

Usually pricing has to to do with what services one company provides that another doesn’t, the amount of insurance included, or valuation of your belongings. Don’t ever hire a mover who gives you a quote based upon cubic feet. Never, ever sign blank paperwork, or paperwork that hasn’t been fully explained. Always read the document, understand it and know its okay to make the moving company wait.

Here are some important questions to ask before hiring a mover:

– For how long has the moving company been in business?
Experience counts and a track record shows their ability to deliver each and every time. For example, have they moved countless crystal glasses and know they are simply irreplaceable? No amount of insurance is willing to ever give you those back.

– Is the company insured?
Don’t ever use a moving company that does not have a license number or insurance. Neither is an uninsured or unlicensed group of people who call themselves a moving company or a bunch of dudes who only do moving as a side job. Always check to see if your personal items are covered during a move under your homeowners or renters policy.

– Have they won any awards or accolades for service? Can they show you any recommendation letters? Do they have any reviews online?
NO ONE gives a glowing review to a company that over promised, under delivered and over charged. Always check out the company’s credit rating if possible. Social media sites such as HelloPeter will also give you a look into other people’s experiences with the company.

– What do their rates really include?
Are rates varied based on season and days of the week? Will they give you a better rate if you move on a Tuesday rather than Saturday? Remember this and repeat always, “Great Reputation equals Great Rates.”

– Do you have any special consolidation policies or delivery windows?
If you are moving out of province, ask the company to explain everything in detail. Is the company honest about the fact that long distance moves almost always involve a delivery window not an exact delivery date?

– Will the movers wrap and protect your furniture to avoid damages? How many movers will be on the job? How long will the job take? Will you be charged if there is overtime?
Most laws say a moving company can only give you rates on the phone not estimates on the phone. Does the moving company provide free on site estimates?

– Are they connected to the community? If so, chances are they will care about you and your move. They want to continue doing business in your city a long, long time. They aren’t just into one night stands but really want a committed relationship with you and your community, your friends and your family.

– Do you know where you want everything to go?
Measure all your furniture and all the rooms in your new home. An idea is to make a scale drawing of every room and scale cut out furniture. Having your mind made up before moving day will save you a lot of time while the movers are on the clock.

– Lastly, does the moving estimator have any questions for YOU?
If he/she hasn’t asked a single question, but is ready to give an estimate, turn and run fast!

If that’s the situation you find yourself in, here is some helpful advice to get you on the right track to find a reputable moving company.

While there are plenty of reputable moving companies that have web sites, there are also a lot of shady operators to be found on the internet. Find out up front if the company will be doing the move themselves, or if they will be sub-contracting the job to another company. If they are not moving you then move on to another company. Neither is an uninsured or unlicensed group of people who call themselves a moving company or a bunch of dudes who only do moving as a side job.

 

 

1 thought on “How to find a reliable moving company”

  1. Thanks for the helpful information on choosing a reliable moving company. I recently moved, and I decided to not use a moving company. I think that it will be the last time I try to move on my own. I like the questions you listed to ask the companies. I think it would be important to know if the company is insured. I also think it is good to know how long they have been in business. Thanks for the help!

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