Key Moves Pty Ltd

Website: https://keymoves.co,.za

Effective Date: 2 March 2026

1. Introduction

Key Moves Pty Ltd (“we”, “us”, or “our”) is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website at https://keymoves.co.za or engage with our services.

2. Who We Are

Key Moves Pty Ltd is the Responsible Party as defined under POPIA. If you have any questions about this policy or how we handle your personal information, you may contact us at:

Email: info@keymoves.co.za

Website: https://keymoves.co.za

3. Information We Collect

We collect personal information in the following ways:

a) Contact Forms

When you complete a contact or enquiry form on our website, we collect your name and email address, and any other information you choose to provide in your message.

b) Newsletter Sign-Up

If you subscribe to our newsletter, we collect your name and email address for the purpose of sending you updates, news, and relevant communications.

c) Website Analytics

We use Google Analytics and Google Tag Manager to collect anonymised data about how visitors use our website. This may include your IP address (anonymised), browser type, pages visited, time spent on pages, and general geographic location. This data is collected via cookies and is used solely to improve our website and services.

4. How We Use Your Information

We use the personal information we collect for the following purposes:

To respond to your enquiries and provide the services you have requested
To send you our newsletter, where you have opted in to receive it
To improve our website and understand how it is being used
To comply with our legal obligations under applicable South African law

5. Legal Basis for Processing

Under POPIA, we process your personal information on the following grounds:

Consent — where you have provided explicit consent (e.g. newsletter sign-up, contact form submission)
Legitimate interest — for website analytics to improve our services
Legal obligation — where required to comply with applicable laws

6. Cookies

Our website uses cookies, primarily through Google Analytics and Google Tag Manager, to collect anonymised usage data. You may disable cookies through your browser settings; however, this may affect the functionality of certain parts of our website. By continuing to use our website, you consent to our use of cookies as described in this policy.

7. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

With Google LLC for the purposes of analytics (Google Analytics / Google Tag Manager) — governed by Google’s Privacy Policy
With our email or newsletter service provider, where you have opted in to our mailing list
Where required by law, regulation, or court order

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry and contact form data is retained for a reasonable period to manage follow-up communications. Newsletter subscriber data is retained until you unsubscribe. Analytics data is retained in accordance with Google Analytics’ default retention settings.

9. Your Rights Under POPIA

As a data subject under POPIA, you have the following rights:

The right to access the personal information we hold about you
The right to request correction of inaccurate or incomplete information
The right to request deletion of your personal information (subject to legal obligations)
The right to withdraw consent at any time, where processing is based on consent
The right to object to the processing of your personal information
The right to lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, please contact us at info@keymoves.co.za.

10. Information Regulator

You have the right to lodge a complaint with the Information Regulator of South Africa if you believe your personal information has been processed in violation of POPIA:

Website: www.inforegulator.org.za

Email: inforeg@justice.gov.za

11. Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no transmission of data over the internet can be guaranteed to be 100% secure. You submit your information at your own risk.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Key Moves Pty Ltd

Email: info@keymoves.co.za

Website: https://keymoves.co.za